Store
Policies -
As
part of our commitment to you, our customers, we have
published below our privacy and security policies. We
use the information that you provide us to process your
orders and to provide a more personalized shopping
experience for you, and for nothing else.
Please
read on for more details about our privacy policy, we
have some interesting facts about shopping on the
Internet and how other web sites may abuse your privacy.
We
hope that you will put your trust in us.
Quick
Links - Safety
- Privacy - Product
Guarantee - Shipping -
Notice
Safety
and Credit Cards
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Security
This site has security measures in place to
protect the loss, misuse and alteration of the
information under our control. All online
transactions are handled with
industry-standard SSL encryption. When you
place an order online, your personal
information and credit card information are
encrypted (scrambled) using this technology
before being sent to us.
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When
we receive your order, it is kept encrypted until we're
ready to process it. When you proceed to the online
checkout, your browser will automatically be switched to
the secure server. This can be verified by the
"https" displayed in your browsers address
field as shown in the image below:
Most
browsers will also display a yellow 'padlock' symbol at
the bottom of the browser window, when you are on a
secured server.
How
are we different than the next web site? - we
go the extra mile to ensure that you have a safe
shopping experience with us, and we put safety ahead of
everything else, even your convenience. For example, we
do not maintain any credit card information on file for
any of our customers. This represents a small element of
inconvenience for some of our customers who place orders
on the Internet then place their next order over the
phone. When you call us, we have your account on record,
but do not have your credit card on file. We think this
extra measure of security is well worth this minor
inconvenience, and we hope that you will agree.
When
you place an order using a credit card, the information
is required only for a matter of seconds as we encrypt
your information and approve your credit card for the
transaction. After approval, any financial information
is completely deleted from our system. This is the most
secure method of dealing with any Internet transaction -
unfortunately, most Internet companies choose not to
adopt this higher level of security.
Most
web sites retain your financial information on file, and
as such are prime targets for hackers and unscrupulous
people looking for these financial records. WE
NEVER retain your credit card information on file or
in any database, and suggest that you avoid shopping at
those sites that do.
Privacy
Guarantee Notice
Safety
Shipping
Privacy
Policy
Online
Privacy Policy:
We
are committed to maintaining your confidence and trust.
It us our policy that personal information, such as your
name, postal and e-mail address is private and
confidential, it will NEVER be sold by us or provided to
any other organization.
When
you place an order with us, your sensitive information
is encrypted and is accessible only by our designated
staff. We do not maintain credit card information
on file at our or any other location.
The
information you submit to us, whether through an order
for product, or a request for follow-up information, is
used only for the purposes for which you provide the
information.
How
are we different than the next web site? - Financial
information is used only once in the processing of your
order.
Also,
many web sites sell or rent their customer lists for
profit. This is common practice in today's Internet
society and results in a large amount of unsolicited
(SPAM) email. We will never sell or rent personal
information about our customers or visitors to any other
organization.
No
Computer Tracking of Identifiable Information
Our
systems do not collect or distribute personal
information about our visitors. We do not record any
information about your specific visit other than the
information that you provide to us. (such as your order
requirements).
If
you order products from us, or submit a request for
follow up information, we may contact you periodically
with updates about our products or services. If we do so
we will provide clear instruction on how you can cancel
any further follow-ups.
How
are we different than the next web site? -
Unbelievable as it may seem, web technology is such that
when you visit a web site your email and personal
information can be 'sucked' from your computer and
collected by the operators of the web site. It can then
be used to analyze your surfing and shopping habits,
even collected and sold for profit! - We do not and
never will collect personal information about our
visitors, unless it is offered to us when placing an
order or requesting information.
Privacy
Guarantee Notice
Safety
Shipping
Our
Guarantee
We
select only the finest quality ingredients for our
products, and work with the strictest quality controls
under FDA regulations and standards
If
you are not satisfied with the quality, or any other
aspect of our product, simply return the unused
portion and/or empty containers to us for a replacement
or full refund of the product price. This is a
no-fuss guarantee on any product at our site. It does
not extend however to shipping charges. The actual cost
of shipping and handling will be deducted from any
refund.
Privacy
Guarantee Notice
Safety
Shipping
Important
Notice
The
information in this web site is for educational purposes
only and is not recommended as a means of diagnosing,
treating or curing any illness.
All
matters concerning your health should be directed to
your health practitioner.
We
do not attempt to provide any advice or suggestions as
to how you should treat a particular condition, or what
medication you should take.
Our
search function labeled 'Ailments' is a very basic guide
to those products that are generally associated with a
particular condition. These general associations are not
validated by the FDA and are not necessarily endorsed by
any certified medical authority.
If
you have any doubt over a particular product and how it
might benefit or effect your health, consult your health
practitioner before taking.
Privacy
Guarantee Notice
Safety
Shipping
US
Orders - When
you purchase from us your order will be shipped
efficiently by Priority or First Class mail or Fedex,
anywhere in the US. Shipping on all USA orders is free.
Shipping on international orders is added to your order
at cost. Orders ship typically in 1/3 days and take on
average 3/4 days in transit, depending on
location.
Overseas
orders - ship
fully insured and each order takes typically 8 - 14
business days to arrive. (allow more time in some
instances)
We
ship to virtually all overseas destinations on all
Continents, and shipping costs range from $8.00 to
$20.00 based on the weight of the order.
Countries
we ship to are listed on our order form.
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Order
securely through our online shopping cart,
or.....
Call
or fax in your card number
Fill out our fax
order form and submit the order via fax to
(413) 803-4318. Or use our toll- free number
at (877) 750-0300
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